Optimization
An apparel printing company got up to speed with market trends, improved customer satisfaction, and saved time with AI and a custom CRM tailored to their needs.
Client
Langer Group
Completed in
January 2024
Services
Management app, AI training
Langer Group is a Polish apparel printing company with decades of experience. Its employees didn't have a shared place to store information on orders and couldn't track progress. This resulted in mistakes and misinformation. They needed an easy software solution that everyone could understand, since not all team members were tech-savvy.
Langer Group faced several challenges in their efforts to keep up with changing market environment:
We've delivered the following solutions to get the company up to speed with the changing market:
To speed up delivery of new designs and mockups for customers, we trained the staff in using AI tools, such as Adobe Firefly, InDesign, and mockup generators.
We designed a custom CRM based on employees' document templates to synchronise information, track progress, and harvest valuable business insights.
With a custom CRM, mistakes were reduced and management streamlined, resulting in faster delivery and greater accuracy
Thanks to the new AI skills of employees, new designs and product mockups were deliver more quickly, saving hours every week.
Employees enjoyed learning new skills and were impressed by the efficiency of working with AI and their custom-branded CRM. Quote: "we should've had it two years ago!"
With a CRM full of data, it was easy to see which products sell best and where the margin is the greatest. This allowed for adjusting business strategy and respond to changing market environment.